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Support

We are here to help.

Zora is built and kept by people who read every report. Most things are answered within the hour in the support server; the quick answers are below.

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The fastest route

Join the support server

Questions, bug reports and premium all live in one Discord. Ask in the help channel and a human — or Zora itself — will pick it up.

Open Discord →

Before you ask

If something is down

The status board is read from the running bot. If a component is degraded, the fix is already in flight.

Check the status →

Everything it does

Browse the commands

Every command, option, alias and subcommand, read from the instance that is running.

Open the library →

Billing & perks

Premium

What each tier unlocks, and how to claim server benefits with /premium claim.

See the plans →

Common questions

How do I add Zora to my server?

Press Add to Discord at the top of any page and pick the server. You need Manage Server on it to invite a bot; the dashboard then lets you configure everything without touching a command.

What permissions does Zora ask for?

It asks for what its features use. Moderation and anti-nuke want broad reach, music wants to join and speak in voice, and welcome messages want to post in the channels you choose. You can invite with the permissions you are comfortable with and grant more later.

What is the prefix?

The default prefix is z, so z help lists the prefix commands. Slash commands need no prefix at all — type / and pick Zora.

How do I report a bug or request a feature?

Post it in the support server. Include the command or dashboard page, what you expected and what happened; screenshots help. Bugs that come with a reproduction get fixed first.

I paid for premium — how do I apply it?

Personal benefits attach to your account automatically. For a server, run /premium claim in that server. If a benefit is missing, open a ticket in the support server.

Still stuck? The support server is one click away, and someone is almost always there.

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